All of our products are handmade to order in Scotland using soft, organic cotton. We focus on sensory-friendly, sustainable, and inclusive clothing designed for real bodies.
We do not accept returns on briefs or underwear for hygiene reasons, unless they are faulty. Bras can be exchanged within 14 days of delivery if unworn and in original condition.
Please download our Exchange Request Form (available on our Returns & Exchanges page), fill it in, and email it to orders@wildemode.com. We’ll respond with the next steps.
Orders are handmade to order and typically dispatched within 5–10 business days. UK delivery takes 2–5 working days after dispatch. International orders may take 7–21 days depending on your country.
Yes, all orders are sent with tracking. You’ll receive your tracking number via email once your item is shipped.
We begin making items shortly after an order is placed, so cancellations or changes must be made within 24 hours of ordering. Please email us immediately if there’s an issue.
Yes! Our garments are tag-free, made from soft organic cotton, and designed to avoid scratchy seams or harsh fabrics. Many of our customers have sensory needs and love the comfort Wilde Mode provides.
We are proudly size-inclusive. Please refer to our full size guide on how to measure properly on the Size Guide page.
9. How does the Buy 1 Get 1 Half Price deal work?
When you add any two eligible items (bras, boxers, or comfort tops) to your cart, one of them will automatically be 50% off at checkout.💡 This deal only applies once per order, so if you add more than two items, only one will be discounted.
Absolutely. We use organic cotton, water-based dyes, zero landfill production, and recycle all offcuts. Every product is made to order to reduce waste.
Email us at orders@wildemode.com for order support or general questions. We love hearing from our customers!